Privacy Policy
Last Updated: 15th July, 2026
1. Introduction
This Privacy Policy explains how Careerquil (“Careerquil,” “we,” “us,” or “our”), including our job board and talent marketplace at talents.careerquil.com (together, the “Platform”), collects, uses, shares, and protects personal information belonging to job seekers, designers, employers, and other users (“you”).
By using the Platform, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.
This Policy applies to all users of Careerquil regardless of location, and includes specific provisions for users in Nigeria, the European Union/European Economic Area, the United Kingdom, and the United States, where applicable data protection laws impose additional requirements.
2. Information We Collect
2.1 Information You Provide Directly
- Account information: name, email address, phone number, password, profile photo
- Job seeker/designer information: CV/resume, portfolio links or files, work history, education, skills, certifications, references, salary expectations, availability
- Employer/client information: company name, business address, job listing details, billing contact, hiring preferences
- Vetting information: responses to skill assessments, technical interview recordings, interview notes, background check consent forms
- Payment information: billing address, payment method details (processed via third-party payment processors; we do not store full card numbers)
- Communications: messages sent through the Platform, support tickets, emails, survey responses
2.2 Information Collected Automatically
- Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, referral source
- Cookies and tracking technologies: see Section 8 below
- Log data: access times, error logs, crash reports
2.3 Information from Third Parties
- Reference checks and background check providers
- Payment processors confirming transaction status
- Social login providers (e.g., Google, LinkedIn), if you choose to register that way
- Publicly available professional information (e.g., LinkedIn profiles) used to verify credentials
3. How We Use Your Information
We use personal information to:
- Create and manage accounts for job seekers, designers, and employers
- Match designers with employers based on skills, availability, and requirements
- Conduct vetting, including portfolio review, skill assessments, technical interviews, and reference/background checks
- Record and store vetting interviews for employer review and quality assurance
- Process payments and manage billing
- Communicate with you about your account, job matches, or platform updates
- Provide customer support and resolve disputes
- Improve the Platform, including analytics and product development
- Detect, prevent, and address fraud, abuse, or security incidents
- Comply with legal obligations
4. Legal Basis for Processing (EU/EEA/UK Users)
Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we rely on the following legal bases:
- Contractual necessity: to provide services you request, such as matching or hiring
- Consent: for interview recordings, marketing communications, and certain cookies
- Legitimate interests: to improve the Platform, prevent fraud, and secure our systems, balanced against your rights
- Legal obligation: where processing is required by law
5. Nigeria Data Protection Regulation (NDPR) Notice
For users in Nigeria, Careerquil processes personal data as a Data Controller/Data Administrator under the Nigeria Data Protection Act 2023 and NDPR. We collect and process data lawfully, fairly, and transparently, and only for the purposes stated in this Policy. Nigerian users have rights to access, correct, and request deletion of their data as described in Section 10.
6. How We Share Information
We do not sell personal information. We may share information with:
- Employers/clients: job seeker profiles, CVs, portfolios, vetting results, and interview recordings, shared only after a designer applies or is matched to a role
- Designers: relevant job or project details when matched with an employer
- Service providers: payment processors, cloud hosting providers, background check vendors, email/communication tools, analytics providers, all bound by confidentiality and data protection obligations
- Legal and safety purposes: when required by law, court order, or to protect the rights, property, or safety of Careerquil, our users, or the public
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users where required
7. International Data Transfers
Because Careerquil connects designers across Africa with employers globally, personal data may be transferred to and processed in countries other than your own, including countries that may not have data protection laws equivalent to your home country. Where required, we use appropriate safeguards such as standard contractual clauses to protect data transferred internationally.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in and remember preferences
- Understand how visitors use the Platform (analytics)
- Improve site performance and security
You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality. Where required by law, we will request your consent before placing non-essential cookies.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide the services you have requested
- Comply with legal, tax, or regulatory obligations
- Resolve disputes and enforce agreements
Vetting interview recordings and assessment results are retained for as long as your profile is active on the Platform, plus a reasonable period afterward for record-keeping, unless you request earlier deletion and we are not otherwise required to retain it.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information, subject to legal exceptions
- Restrict or object to certain processing
- Data portability, receiving your data in a structured, commonly used format
- Withdraw consent at any time, where processing is based on consent (e.g., interview recordings)
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at [insert privacy email address]. We will respond within the timeframe required by applicable law.
11. Data Security
We implement technical and organizational measures to protect personal information, including encryption in transit, access controls, and secure storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
13. Third-Party Links
The Platform may contain links to third-party websites or services (e.g., portfolio hosting sites, payment processors). We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.
14. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information (note: Careerquil does not sell personal information). You also have the right to non-discrimination for exercising your privacy rights. Contact us at [insert privacy email address] to submit a request.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last Updated” date, and where changes are material, we will provide additional notice (such as email or an on-platform banner).
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Careerquil Email: support@careerquil.com